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IT Insights & Resources

Practical advice for a more secure, productive business.

Free Guides for Business Leaders

Choose a guide for the decision you are working through. All four PDFs are available to read without submitting a form. You can also browse the latest articles.

The IT Buyer’s Guide for Small Businesses

Before choosing an IT provider, check what the plan covers and which questions still need answers.

IT Buyers Guide

Cybersecurity Survival Guide

Understand common threats and the practical protections worth reviewing in your business.

Cybersecurity Survival Guide

Beyond the Prompt

Think through where AI could help the work and what to consider before adding another tool.

Beyond the Prompt

An Executive’s Guide to Cybersecurity

Get a plain-language introduction to cyber threats and the decisions business leaders need to make.

An Executive’s Guide to Cybersecurity by Branden Parker

IT Insights & Practical Advice

Start with Microsoft Forms: hidden risks or Microsoft Planner tips, or explore the articles below.

email hacked
Cybersecurity

Email Hacked? How Hackers Keep Access After You Change the Password

Here is how it usually goes. Someone in the office gets an email that looks like a Microsoft sign-in page, types their password, and thinks nothing of it. A day later a customer calls asking about a strange inv...

laptop lifespan
IT Management Small Business IT

Laptop Lifespan: 6 Proven Signs It’s Time to Replace

Someone in the office says their computer is slow. It is three years old, so everyone figures it has reached the end of its laptop lifespan and it is time for a new one. Sometimes that is true. A lot of the tim...

it budget
IT Management Small Business IT

IT Budget: 15 Essential Line Items for Small Business

A lot of small business owners have an IT budget with one line on it. It says something like “computer stuff,” and it covers Microsoft 365 and whatever broke last year. Then the server dies in Janua...

guest wifi
Cybersecurity IT Best Practices

Guest WiFi: 5 Simple Checks for Your Business Network

Picture the waiting area at a body shop, a dental office, or a restaurant. There is a little sign on the counter with the guest wifi name and password, and customers connect while they wait. Most owners assume ...

cloud subscription
Business Continuity Cloud Services

Cloud Subscription Exit: 7 Proven Steps to Keep Your Data

Here is how it usually goes. A business decides to drop a cloud subscription, maybe an old scheduling app, a CRM nobody liked, or Google Workspace because they are moving to Microsoft 365. Someone clicks cancel...

byod policy
Cybersecurity Small Business IT

BYOD Policy: 14 Essential Questions Before You Say Yes

Most small businesses do not have a BYOD policy. They have a habit. Somebody asked if they could get work email on their phone, somebody said sure, and now half the staff has company email, files, and customer ...

administrator access
Cybersecurity IT Best Practices

Administrator Access: 7 Simple Steps to Take It Back

Somebody in your office probably has administrator access to their computer right now, and nobody remembers why. It usually goes back to one afternoon. They needed a printer driver, or a program wanted an updat...

it checklist
IT Management Small Business IT

IT Checklist: 6 Simple Checks to Run Once a Month

Most owners look at their IT when something has already gone wrong. A file will not open, a laptop will not start, or an invoice got paid into a scammer’s account. By then it costs more to fix than it wou...

microsoft outage
Business Continuity Microsoft

Microsoft Outage? A 5-Point Plan on One Page

One morning the email stops. Nobody can send, nobody can receive, and Teams is spinning. Someone reboots a laptop. Someone else reboots the router. Twenty minutes later somebody checks their phone and finds out...

sharepoint
Microsoft Small Business IT

SharePoint vs OneDrive: 3 Rules for Business Files

Here is a question I ask new clients, and it usually gets a long pause. When someone leaves your business, what happens to the files they were working on? The answer depends entirely on where those files lived,...

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