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domain ownership
IT Best Practices Small Business IT

Domain Ownership: How to Make Sure Your Business Controls Its Domain

We have watched this happen more than once. A business pays an SEO and marketing firm for years to keep its website at the top of search results. The firm built the site, registered the domain, and set up the e...

guest wifi
Cybersecurity IT Best Practices

Guest WiFi: 5 Simple Checks for Your Business Network

Picture the waiting area at a body shop, a dental office, or a restaurant. There is a little sign on the counter with the guest wifi name and password, and customers connect while they wait. Most owners assume ...

administrator access
Cybersecurity IT Best Practices

Administrator Access: 7 Simple Steps to Take It Back

Somebody in your office probably has administrator access to their computer right now, and nobody remembers why. It usually goes back to one afternoon. They needed a printer driver, or a program wanted an updat...

google ads
Cybersecurity IT Best Practices

Google Ads Scams: 4 Simple Habits That Beat Them

Somebody on your team needs a PDF reader, or the login page for the bank, or the download for the label printer software. They search for it. The first thing on the page is the answer, so they click it. That fi...

passkeys for business
Cybersecurity IT Best Practices

Passkeys for Business: 5 Facts Before You Switch

Count how many password reset requests your team raised last month. Then count how many staff have the same password on three different systems. Those two numbers are the actual argument for passkeys for busine...

email spoofing
Cybersecurity IT Best Practices

Email Spoofing: 3 Records That Stop Scammers Cold

Right now, with no tools and no access to anything of yours, someone could send an email that appears to come from your company. Your domain in the From line. Your logo pasted into the body. A polite note to a ...

small business ransomware
Cybersecurity IT Best Practices IT Strategy

How Small Business Ransomware Attacks Work (And How to Protect Against Them)

Small businesses are the most common small business ransomware target by volume of incidents — even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough...

cyber insurance renewal
Cybersecurity IT Best Practices IT Strategy

How to Answer Cyber Insurance Renewal Questions Without Voiding Your Policy

If you have a cyber insurance renewal coming up, the application is probably longer than the one you filled in last time. It’s also more specific. Each new question maps to a control that, if missing, all...

employee onboarding offboarding
IT Best Practices IT Strategy Small Business IT

Why Bad Onboarding Is the Real Cause of Messy Offboarding

By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of that person’s tenure, during employe...

Copilot rollout
Cybersecurity IT Best Practices IT Strategy

How to Prepare Microsoft 365 Permissions for a Safe Copilot Rollout

A safe Copilot rollout starts with a permissions audit — before any trial license is enabled. Microsoft 365 Copilot retrieves files, emails, and chats using each user’s existing Microsoft 365 permissions....

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