Pricing
Understand Your IT Investment.
Start with the people and equipment you need covered. The calculator shows an estimate and its line items, so you can see what changes the cost. We confirm the details with you before preparing a proposal.
Security Is Not a Tier — It’s the Foundation
Every managed IT tier includes the same Core Security Suite. That is the starting protection for covered accounts and equipment. Additional security tools and compliance work depend on your requirements and are listed separately in your estimate or proposal.
Threat Protection
Covered computers and servers are watched for attacks around the clock, with action taken when threats are detected
Watched Around the Clock
Real people, not just software, watch for trouble 24 hours a day and step in when something looks wrong
Patch Management
Windows, your software and your equipment get their security updates automatically
Security Awareness
Short, regular training so your staff can spot fake emails and scam phone calls
The tiers are about IT service level: how much support time, backup, planning help and network management you get. The core protection stays the same; additional requirements are scoped separately.
Why Managed IT Services Pricing Varies by Client
Your monthly plan is based on what needs looking after. A five-person law firm with one server has very different needs, and very different risks, than a collision shop with 30 computers, a paint booth network and three locations.
What moves your price most is how many people and computers you have, how many servers you keep on site, how many locations we cover, and whether your industry has compliance requirements like HIPAA or FTC Safeguards. Older equipment, a mix of brands, and networks nobody wrote down also take more time to manage well, and that time shows up in the price.
The calculator below uses the same per-unit prices we use when we build real proposals for clients. If you already know what you need, you can also learn more about our managed IT services.
What drives your monthly cost
People and devices
Count people who use computers separately from field users who only use a phone or tablet. Their support and licensing needs are different.
Servers in your office
A server may hold files or run software for several people. If it stops, their work may stop too, which makes updates and recovery planning important.
Network equipment
Firewalls, switches, routers, storage boxes and wireless access points all need their settings kept, their firmware updated, and someone watching them.
Number of locations
Each office has its own network, its own equipment and its own trips for on-site work, so every location carries a base fee.
Service tier
Every tier includes the same core protection. Essential covers monitoring and updates, and you pay for support when you use it. Operational adds support time every month, looks after your network, checks your server backups and sits down with you twice a year to plan. Strategic adds more support time, Microsoft 365 backup, quarterly planning and our fastest response.
Equipment and setup
Older equipment, mixed brands and undocumented networks take longer to manage well.
Built around your work
Using the Pricing Calculator
Count your users, servers, network equipment, and locations, then choose a support tier. Select any listed requirements that apply to your business. Check the line items to see how each choice changes the estimate.
- A planning estimate: The calculator uses the website’s price list. The final proposal follows a review of the environment, selected services, and agreed terms.
Describe your environment
Choose your service tier
All three tiers include the same security: around-the-clock threat monitoring, email protection, staff training and automatic updates. Most requests are answered much sooner than these guaranteed maximums. What the tiers below change is the level of IT services layered on top of that foundation.
For small offices that mostly need things kept safe and up to date. We watch and update everything, and when you need help, you pay by the hour or use prepaid hours.
📍 Best for: 1-15 users, few or no servers, low IT overhead.
For growing offices that want help built in. Every month includes support time for your team, we look after your network and check your server backups, and we plan with you twice a year.
📍 Best for: 10-50 users, servers present, needs network support.
For regulated or more complex offices. More support time, stronger backup, planning and budgeting every quarter, and our fastest response.
📍 Best for: regulated industries, 15+ users, complex infrastructure.
Optional add-ons
Check anything that fits your office. It’s added to your estimate right away.
ⓘ Prepaid hours are a one-time purchase, so they aren’t in the monthly range. Maintenance visits are billed monthly over the year.
Microsoft 365 licenses
Microsoft 365 is included in your plan: Business Standard with Essential and Operational, Business Premium with Strategic, and F1 for field users. You can choose Standard or Premium for computer users. Existing licenses and nonprofit eligibility are reviewed during your strategy call.
Compliance requirements
If your business has to follow rules like HIPAA or the FTC Safeguards Rule, check the ones that apply. Any of them adds our compliance security add-on to your estimate, $22 per user per month. Help with the rules themselves, like a gap assessment or written policies, is quoted separately.
Your estimate
Unlock your full line-by-line breakdown
Enter your details and we’ll show every line of your estimate, and email you a copy to keep.
No spam and no pressure. We’ll send your estimate, and we may follow up once in case you have questions.
What’s Included — and What’s Billed Separately
The monthly estimate covers your managed services fee: what it costs for us to manage, watch and secure your environment every month. A few things are always billed on their own, because they depend on how much data you have and what you need, and we can’t honestly guess them ahead of time.
✓ Included in your monthly fee
• Remote monitoring and management of every enrolled device
• Network management (Operational and Strategic; an add-on on Essential)
• Backup software and scheduling
• Support time every month (Operational and Strategic)
• Planning meetings (twice a year on Operational, quarterly on Strategic)
ⓘ Billed separately
What Happens After the Managed IT Services Pricing Estimate
The calculator gets you a realistic starting point. A real proposal needs us to see your environment first. Here’s how it goes from estimate to signed agreement.
Free strategy call
We talk through what you use and what has been frustrating. If a technical review is needed, we agree on the scope and access before it starts.
A written proposal
We confirm what needs covering, then put the services, monthly costs, and separate charges in writing. Timing depends on the information and review needed.
Review, questions, and adjustments
We go through the proposal together and change the scope if something doesn’t fit. We’d rather get it right than rush you.
Agreement signed, onboarding begins
After the agreement is signed, we confirm access, responsibilities and the onboarding schedule. If you have another provider, we plan the handover around your existing commitments.
Details that matter
How Coverage and Service Levels Fit Together
Threat monitoring runs around the clock. Included support time and the maximum response commitment are separate parts of your plan. A response commitment tells you when we respond; it is not a promise that every problem will be fixed within that time.
The core protection does not include every security or compliance service. Selecting a compliance requirement adds the listed security add-on to the estimate; assessments, written policies and other compliance consulting are quoted separately.
Changing providers? Check the current agreement, account access and any transfer costs before setting a date. Read the handover questions, or see what the free assessment provides if you need help identifying what to review.
Not Sure Which Managed IT Services Pricing Tier Fits?
If you are not sure what to count or which tier fits, we can work through it with you. A free strategy call gives us a chance to check what you have and what needs attention before quoting the work.
Already Know What You Need?
Ask for a proposal when you are ready. We will confirm the equipment, support needs, and separate costs, then put the agreed scope and pricing in writing.