Our Solutions

IT Support Services


What is IT Support?

On a literal level, IT support is an incredibly broad term that refers to any assistance given with technology-related products and services. In a business setting however, the role of an IT technical support engineer is primarily to help monitor and maintain computer systems and networks across an organization.

IT Support Service is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Despite the rapid advances in IT (aka, Information Technology) and its equally rapid integration into our everyday lives, the area of IT remains somewhat of an mysterious world to many people who don’t work in the field.

Once associated with a basement team of tech heads who only made themselves known in the event of a computer or a printer breaking going on the fritz, the world of IT support has evolved into a fast-paced and complex sphere of cutting edge skills and real-time problem solving. It is also a central factor of many successful businesses, across every industry.

Years experience


Years experience
End User Satisfaction


End User Satisfaction
Lower Cost


Lower Cost
On-Site Support

0k+ Techs

On-Site Support
Service desk


Service desk

Our IT Support Services will help you succeed. Let’s get started


Comprehensive IT services include

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    Cloud services are network dependent, which is why ParJenn network management and monitoring services have become critical to IT.

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    Service desk

    ParJenn’s world class 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement, even before you know about them

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    ParJenn ensures your IT infrastructure is always optimized to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing up-time and employee productivity.

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    ParJenn supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

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    Managed services plus

    ParJenn provides advanced management and security tools to clients who want to take their IT Service Management and Security to a higher level.

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    On-Site IT Support Services

    ParJenn provides over 4,000 IT service professionals nationwide with extensive network, server, desktop and telecom expertise. Professionally certified technicians and highly credentialed systems engineers.

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    SD-WAN Support Services

    ParJenn’s SD-WAN Support Services are designed to drastically improve both the efficiency and timeline of the launch of your SD-WAN Solution.

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    Employee Set-Up Service

    ParJenn’s User Set-up service empowers your HR or office managers to seamlessly coordinate new hire equipment and resources for set up and delivery so they are ready for use when your employees are ready to work.


Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your IT Support company will be able to oversee your overall IT road map and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a IT support provider, such as ParJenn Information Systems, you can scale your business up or down with nothing more than a simple phone call or email.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your IT Support provider supplies the extra staff.

  • Small initial investment

    IT Support helps you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting YOUR time and money on second rate technology. Let’s get started