Hosted Exchange is a service where a provider makes a Microsoft email box and related services and space available on a server so its clients can host their data on the server. The provider manages the hosted data of its clients on the server.

Email is part of the day-to-day of most corporations; it is nearly inseparable from the act of running business itself. According to a recent email statistics report published by The Radicati Group, Inc., “Worldwide email users are expected to grow over the next four years to over 2.7 billion users.

Total worldwide revenues for the Email Market will reach nearly $10 billion by year-end 2013, growing to over $20 billion by year-end 2017, representing an average annual growth rate of 20%.” With such ingrained usage, email tends to suffer from the familiarity that breeds contempt. We all use email and many of us take it for granted.

Email commoditization may be fine for the average user, but if you are an IT specialist or a decision-maker, your relationship with email solutions should take on a completely different spin. Email is the core of business communication, a gateway to collaboration and the center from which business relationships are nurtured.

Understanding the distinct and far-reaching nature of email is essential to any discussion about the type of hosting that is best suited for an organization.
Failing to fully grasp the critical business function email plays in today’s world can be detrimental to the decision making process. One shoe does not fit all,
because architecture, add-on services, and business benefits differ greatly from one email solution to the other.

Organizations must therefore look for a specific set of capabilities to match their particular needs. According to Matthew Cain, Research VP at Gartner, a leading information technology research and advisory company, “The faulty assumption that email is a commodity can lead to a lack of due diligence when assessing cloud-based email services. Cain also explains that “understanding the complex nature of email systems will lead to more informed decisions about email provisioning models”.

Electronic mail may have become unexciting and mundane, but beware of the over-commoditization that leads to a lack of thoughtfulness in approaching the process. An investigation that examines both the advantages and common inhibitors of hosted Exchange will offer a solid base for determining if hosted email is the right model for your organization. This eBook walks IT specialists and decision-makers through the yeas and nays of the decision process.

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