Customer Relationship Manager (CRM)
What is a CRM?
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer life-cycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth. CRM systems compile customer data across different channels, or points of contact between the customer and the company, which could include the company’s website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns.
The Simple, Smart CRM for Office 365, Dynamics 365 and G Suite.
Nimble is the first social sales and marketing CRM that works for you everywhere you work: inside Office 365, Dynamics 365 and G Suite and more.
Who Uses Nimble?
- Designed for small and medium-sized business
- Sales, Marketing, PR, Business Development, Insurance, Financial Services, Mortgage Bankers, Digital Agencies and more